Privacy policy


ADDITIONAL INFORMATION ABOUT DATA PROTECTION.

1. Responsible for data processing

Identity: FOODIVERSE HOLD, S.L. (“FOODIVERSE”), with business address at Avda. dels Gremis, Parcela 28, Pol. Ind. Sector 13, C.P. 46394, Riba-roja del Túria (Valencia), and holder of VAT number B-97502363.

Telephone: +34 96 164 29 34

Email: info@foodiverse.com

2. Purpose of processing your data

FOODIVERSE will process your information for the fundamental purpose of executing any contracts that have been entered into and orders that have been placed.

The various ways in which we process information are detailed below:

a) In response to any requests or consultations that you may make as a user of the website or through any of the communication channels made available.

b) To manage service contracts that we have entered into with our customers.

c) To manage third parties when registering them as suppliers subject to fulfilment of the requested requirements.

d) With regard to candidate data in the “Work with Us” section these will be processed for the purpose of covering any personnel needs that we may have and to call upon candidates when a vacancy arises so that we may initiate the selection process and incorporate them into our staff.

We will not retain any CVs that may be sent to our contact email address or by any other means of web-based contact. They must be sent to the email address specified in the “Work with Us” section on our website.

LinkedIn: Personal data processed on the platform will be processed for the same purposes as indicated above.

3. Data retention period 

As a general rule, the personal data provided will be kept for a minimum retention period of ten years from the date on which the contractual relationship between the customers, suppliers or collaborators and FOODIVERSE comes to an end.

Below you can see the information retention periods.

THIRD PARTY DATA: (suppliers, contractors). As a general rule, the data will be erased once the legal prescription periods have lapsed following termination of the services provided.

CUSTOMER DATA: as a general rule, the data will be erased 10 years after termination of the services provided.

CONTACT/NEWSLETTER DATA: there is no plan to erase this data unless consent is withdrawn.

CANDIDATE DATA: two years or less after the last correspondence between FOODIVERSE and the candidate, or from the moment the CV is received through our “Work with Us” channel.

4. Purpose of data processing 

1. Because data is needed to develop the relationship established with FOODIVERSE. Whether your intention is merely to make a consultation, request information, or even to enter into a contract, we need to process personal information so that we may carry out our activities.

2. Because if you are a FOODIVERSE customer or supplier, there is a contractual relationship that requires us to process the information that we request. The same applies upon termination of our contractual or professional relationship in order to comply with the applicable laws.

3. With regard to CV data, we process them because you consent to submitting your CV for such purposes and therefore authorise us to process the data for specific purposes.

4. For the purpose of sending newsletters or bulletins because you have consented to such processing or because you are a customer and we need to send you information on products or services related to our business activity.

Furthermore, the General Data Protection Regulation considers that it is possible to process personal data for the purposes of direct marketing carried out for a legitimate interest. This means that by having more knowledge of our customers’ preferences, we can carry out promotional activities or customise offers, respond to customer requests and improve commercial activities.

However, we always ensure that such data is processed preserving the interests of our customers, who may freely object to this type of processing.

5. Because the law demands it.

There are several cases in which the processing of personal data may be imposed by a law, such as, for example, when collaboration is required by local police forces, judges and prosecutors, or compliance with audit or tax obligations, as well as reconciliation processes provided by legislation on consumers and users.

5. Third parties to whom your data will be communicated         

In the case of customer and supplier data, we may communicate such data to:

  • organisations or individuals directly related to FOODIVERSE.
  • banks, savings banks and cooperative banks.
  • tax authorities.
  • public authorities with expertise in the materials and activities pertaining to FOODIVERSE.

In the case of contact details or newsletters, we do not plan to transfer your data to third parties outside of FOODIVERSE. However, if we believe that doing so may be of interest to you, we will communicate them to the companies that make up the group, which you can find listed on the website.

In the case of candidate data, we do not plan to transfer your data to third parties outside of FOODIVERSE. However, if we believe that doing so may be of interest to you, we will communicate them to the companies that make up the group, which you can find listed on the website. Likewise, if we consider that it may be of interest to communicate your information to any collaborator, we will contact you first to request your express consent and inform you with regard to its communication.

6. Rights that may help you in providing data to us        

Anyone can find out whether or not FOODIVERSE is processing personal data concerning them. Furthermore, anyone who may be interested has the right to request the correction of any inaccurate data or, as the case may be, request its deletion when, among other reasons, the data is no longer needed for the purposes for which it was collected. When such circumstances occur, these parties may also request that the processing of their data be restricted, in which case we will retain them for the exercise or defence of claims. Finally, it will always be technically possible for you to request the right to the portability of your data to a third party designated by you.

In any case, and in order to facilitate the comprehension of your rights, we hereby attach a summary of them.

RightWhat can you do?
AccessYou can consult your personal data included in the FOODIVERSE databases or files.
CorrectionYou can request that your personal data be changed whenever you wish if they are inaccurate.
DeletionYou can request the elimination or deletion of your personal data.
ObjectionYou can request that we not process your data for specific purposes as long as circumstances permit this. 
LimitationWith the exercise of limitation, you can: A. Request the suspension of the processing of your data: for a period of time that allows us to verify them when you challenge the accuracy of your personal data; or when you have objected to the processing of your personal data based on our legitimate interest or mission of public interest, while we verify whether or not these reasons prevail over yours.   B. Request the preservation of your data: when the processing is illegal and you have objected to the deletion of your data and instead request the limitation of its use; or when we no longer need your personal data for processing, but you need it for the formulation, exercise, or defence of claims.
Portability  By exercising this right, you may receive, in digital format, the personal data that you have provided us and which has been obtained from your contractual relationship with FOODIVERSE. You may also request that they be transmitted to another entity directly.
You may send any questions or suggestions to us with regard to the processing of your personal data to info@foodiverse.com Likewise, you may contact the Data Protection Authority (Spanish Data Protection Agency) directly via their website www.agpd.es
The exercise of any of the above rights requires you to prove your identity. To that end, you may: attach a copy of your ID to the request; attach a copy of a document to the request, which is equivalent to the Spanish ID card and proves your identity (e.g. passport); and justify, if applicable, any data that you may wish to verify and/or the reasons that may motivate the deletion or objection to processing. When the right is exercised in representation of a third party, a minor, or a person with disabilities, their legal representation must be proven.